Need Some Help? Look to Treehouse Professional Services for Adabas / Natural

Since 1982, Treehouse Software has been a leader in helping Adabas/Natural customers with our outstanding software and services, for both mainframe and LUW (Linux/Unix/Windows) platforms.

With Treehouse Professional Services, you can benefit from our decades of experience in Adabas/Natural optimization, systems security, control, auditing, performance enhancement and application development and support.

Give us a call today, and tell us about your current Adabas/Natural situation, and we can discuss how Treehouse Professional Services can ease your company’s financial undertow.

You can’t afford to have your mission-critical Adabas/Natural systems compromised, even if resources have been limited by budgetary constraints or expertise shortages.

Our expert consultants can provide Adabas/Natural performance analysis, environment tuning and optimization; development, training and implementation services involving any Adabas/Natural-related technology; product installation, upgrades and training; data replication and integration; application rehosting and modernization; and DBA services.

Instantly benefit from Treehouse Software’s 30+ years Software AG experience with our On-Site and Remote DBA Services

The Treehouse On-site and Remote DBA Services offer a proven, cost-effective alternative to full-time in-house systems programmers, system administrators and DBAs. Using our team of experts and monitoring techniques, Treehouse offers world-class, on-site and remote system support and DBA service at affordable prices. Treehouse Remote DBA Services offer various levels of system monitoring and administration. Our team will monitor critical factors within your Software AG environment, apply preventive maintenance for your systems and databases and keep your software up-to-date. We even provide z/OS systems programming services! We are strongly committed to our customers’ success and we deliver the highest quality DBA and support solutions.

Boost your Adabas/Natural team’s abilities today!

Visit the Treehouse Software website for more information on Treehouse Professional Services, or contact us today to discuss your needs.

Customers Rate Treehouse Software Tops in Technical Support

Treehouse Software provides excellent and highly-responsive worldwide technical support from its US headquarters. This is supplemented by technical support staff in Germany, as well as by local marketing representatives in various regions throughout the world.

Treehouse Online Support is at Your Fingertips…

The easiest way to access Treehouse Support is via the Treehouse Software website. Here are a couple of quick links to request support and access up-to-date support information:

Treehouse Support Request Form: http://contacttreehouse.weebly.com/contact-support.html

Main Treehouse Support for Product Documentation and Compatibility Information: https://support.treehouse.com/

Technical support is provided 24 hours a day, 7 days a week. Customers can contact our skilled support staff during our regular business hours by telephone, email, and fax. During off hours, Treehouse maintains a telephone answering service, and Treehouse representatives are continuously on call to ensure that customers receive answers to their questions and solutions to their problems as quickly as possible.

A Job Well-Done by Treehouse Software Consulting Services for Swiss Reinsurance Company, Ltd.

Since 2002, Treehouse Software consultants have provided DBA services for the Software AG (SAG) mainframe environment at Swiss Reinsurance Company, Ltd. (Swiss Re). Treehouse services included all SAG product support and upgrades for ADABAS, NATURAL, NATURAL Security, PREDICT, and COM-PLETE.

Additionally, Treehouse consultants installed the TRIM ADABAS and NATURAL Performance Monitor product to help in monitoring ADABAS and NATURAL usage, and the tRelational / DPS product set was used for converting and archiving Swiss Re’s ADABAS data as the new Oracle-based systems were implemented.

As this chapter of the long-time Treehouse Software / Swiss Re partnership has drawn to a close, we express our gratitude for having such a good and loyal customer, and we appreciate their sentiments towards us:

“Thank you for your professional and prompt DBA and support services to Swiss Re for the last many years. You have kept our systems on the most current level of software upgrades, helped us to successfully migrate our mainframe from in-house facilities to an outside provider, as well as migrate from the Toronto system to a global platform-based L&H system, and finally provided archival data extracts for the total decommissioning of the Toronto system.

At all stages we have received excellent and cost-effective services from Treehouse.

We sincerely thank each one of you for helping us achieve our goals. Best wishes for the future.”

Sheila Gupta
Vice President, Information Technology
Swiss Reinsurance Company Ltd.

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About Treehouse Software Consulting Services

At Treehouse Software, our business is mainframe systems software and services. We know that organizations using mainframe systems for their business operations are feeling the pressure to be more efficient and to contribute to overall enterprise cost savings, and we’re here to help.

Customers can take advantage of Treehouse’s decades of experience in mainframe optimization, systems security, control, auditing, performance enhancement, etc. Our Mainframe Consulting and Remote DBA Services can be a life-saver when dwindling financial and human resources make it difficult to maintain past levels of IT services for an organization.

Treehouse Software’s expert consultants can provide ADABAS/NATURAL performance analysis, environment tuning, and optimization; development, training and implementation services involving any Software AG technology; help with special routines or user exits for ADABAS/NATURAL; product installation, upgrades, and training; data transfer and integration; and DBA services.

Contact Treehouse Software for more information on our Consulting Services.

We Love Hearing from Our Customers…

In September of 2012, B.O.S. Software Services of Germany (a Treehouse Technology Partner) asked Treehouse Software to take over maintenance of their tcACCESS product for all U.S. and Canadian customers. Up to that point, Treehouse had been selling and supporting tcACCESS for our own customers, but another company had been supporting other North American tcACCESS users. After nearly two years, we’re pleased to know that these new-to-us customers are judging our support just as highly as other customers that have known us for many years. For example, Mike Moore at the Alabama Judicial Datacenter writes:

“Just want you to know that I was a bit concerned when I first learned that our tcACCESS account and support was going to be moving to a new provider—TREEHOUSE.  We had a long-standing relationship with the other provider and I was concerned that we might have problems.

I am very pleased to tell you that the transition to TREEHOUSE has been a great experience and everyone has done a wonderful job helping us with whatever we have needed. We tend to run on the ‘bleeding edge’ with some of our software and the TREEHOUSE support staff has been great and very, very responsive when we have had issues.

Y’all have done an excellent job and we are very pleased with the new relationship.”

Mike Moore, IT Manager, Alabama Judicial Datacenter

Treehouse Software is Your Source for Flexible Solutions for Data Integration, Replication, and Migration

Treehouse Software markets, sells, and supports B.O.S. Software’s two mainframe integration products, tcACCESS and tcVISION. tcACCESS integrates mainframe data and applications with open systems and Windows, and tcVISION enables ETL and bi-directional data replication between mainframe, Linux, Unix and Windows platforms. Contact Treehouse Software for more information.