In September of 2012, B.O.S. Software Services of Germany (a Treehouse Technology Partner) asked Treehouse Software to take over maintenance of their tcACCESS product for all U.S. and Canadian customers. Up to that point, Treehouse had been selling and supporting tcACCESS for our own customers, but another company had been supporting other North American tcACCESS users. After nearly two years, we’re pleased to know that these new-to-us customers are judging our support just as highly as other customers that have known us for many years. For example, Mike Moore at the Alabama Judicial Datacenter writes:
“Just want you to know that I was a bit concerned when I first learned that our tcACCESS account and support was going to be moving to a new provider—TREEHOUSE. We had a long-standing relationship with the other provider and I was concerned that we might have problems.
I am very pleased to tell you that the transition to TREEHOUSE has been a great experience and everyone has done a wonderful job helping us with whatever we have needed. We tend to run on the ‘bleeding edge’ with some of our software and the TREEHOUSE support staff has been great and very, very responsive when we have had issues.
Y’all have done an excellent job and we are very pleased with the new relationship.”
Mike Moore, IT Manager, Alabama Judicial Datacenter
Treehouse Software is Your Source for Flexible Solutions for Data Integration, Replication, and Migration
Treehouse Software markets, sells, and supports B.O.S. Software’s two mainframe integration products, tcACCESS and tcVISION. tcACCESS integrates mainframe data and applications with open systems and Windows, and tcVISION enables ETL and bi-directional data replication between mainframe, Linux, Unix and Windows platforms. Contact Treehouse Software for more information.